CoworkX

Support

Frequently asked questions and how to get in touch.

How do I restore purchases?

Open CoworkX, go to the subscription or plan screen, and choose Restore Purchases. Your active subscriptions will be restored automatically.

Where are API keys stored?

API keys and tokens that you enter into CoworkX are stored securely in the macOS Keychain. They are not stored in plaintext and are not shared with any third party.

Why does CoworkX ask for calendar access?

Calendar access is requested only when you use calendar workflows, such as viewing or creating events. CoworkX does not access your calendar data without your explicit action.

Where is local data stored?

CoworkX stores local app data in the app container by default. If you choose a file location manually, macOS file access controls apply. Your data stays on your device.

Is CoworkX sandboxed?

Yes. The Mac App Store build of CoworkX runs in the macOS App Sandbox, ensuring that the app operates within strict security boundaries.

Does CoworkX collect my data?

CoworkX does not collect, sell, or share your personal data. Network access is used only for user-initiated workflows (e.g., connecting to a local AI endpoint, RSS feeds, YouTube API, or subscription validation with Apple).

How do I cancel my subscription?

You can manage and cancel your subscription at any time through your Apple ID account settings on your Mac or iPhone. Open System Settings > Apple ID > Subscriptions.

What happens to my data if I cancel?

Your local data remains on your Mac. You will lose access to subscription-only modules, but your data is not deleted. If you resubscribe, your access is restored.

Still need help?

Send us an email and we'll get back to you as soon as possible.